> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.examly.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to check if I am an existing user?

Once you entered your Mail-Id and click next, you'll be directed to the page to enter your password (as shown below), which means you are an existing-user.

![](https://storage.crisp.chat/users/helpdesk/website/e6f14a87f67f7800/screenshot-94crisp_1nlgvqg.png)