> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.examly.io/sitemap.xml
> Use this file to discover available pages before exploring further.
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# How to check whether my email id is registered with the portal

Steps :

1. Try to login with your ID



![](https://storage.crisp.chat/users/helpdesk/website/e6f14a87f67f7800/screenshot-62-crisp-1_4xtlom.png)

2. If it’s not registered then this message will prompt, you can go back and try again with a ID that’s registered or check the mail ID that you have entered.





![](https://storage.crisp.chat/users/helpdesk/website/e6f14a87f67f7800/screenshot-63-crisp1_ubijf9.png)